The tone of your voice very much dictates which direction the conversation/situation will end up or flow..
Harsh, cold and threatening tones, brings negative results, anger, resentment and closed doors.
Friendly, respectful tones,almost always bring on the smiles and a handshake.
Speaking to a senior or a teenager?? Be very sensitive to their feelings. Both sets of hearts and nerves are very fragile,snaps and hurts easily!
But then, are'nt we all sensitive to how others treat us and speak to us?? We all want to be spoken to, in a polite and respectful way, especially in the presence of others!
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