Just for a laugh-A lesson on Handling a difficult customer

Here's something sent by my friend Mary Tyle-different sharing -just for a change and a little laugh. Remember,  this is just to bring in some laughter . I remember, some difficult customers and suppliers (yes!  preferred suppliers) who could be such a pain in the @@@ that I wish I had pulled off a  similar stunt and knock the  teeth off their high and mighty faces , but really, all you could do was sigh INWARDLY , muster up a BIG smile, and pacify..." I'm sorry sir,  - they always tell you-Customers are always right. SO this is really something! Ha! Ha!

 Here's what the forward says:- I took the liberty to add in some images to liven it up a little.

For all Who Work With Rude Customers, isn't it a shame WE can't actually do this!

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An award should go to the Singapore Airlines desk attendant in   Sydney; some months ago for being smart and funny, while making her point, when confronted with a passenger who probably deserved to fly as cargo.

A crowded Singapore flight was cancelled after SQ's 767s had been withdrawn from service. A single attendant was re-booking a long line of inconvenienced travellers. Suddenly an angry passenger pushed his way to the desk. 

He slapped his ticket down on the counter and said, 

"I HAVE to be on this flight and it HAS to be FIRST CLASS".

The attendant replied,"I'm sorry, sir. I'll be happy to try to help you, but I've got to help these people first, and I'm sure we'll be able to work something out.."

The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear,"DO YOU HAVE ANY IDEA WHO I AM?"

Without hesitating, the attendant smiled and grabbed her public address microphone:"May I have your attention please, may I have your attention please," she began - her voice heard clearly throughout the terminal.

"We have a passenger here at Desk 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to Desk 14."

With the folks behind him in line laughing hysterically, the man glared at the Singapore attendant, gritted his teeth and said,"F... You!"

Without flinching, she smiled and said, (I love this bit)"I'm sorry, sir, but you'll have to get in line for that too."